“I was born and raised in the Gainesville, Alachua County area. Growing up in the rural parts, there weren’t many homes that had central heating and air until the early ‘70s. Air conditioning was something we had to go to town to check out, because it was new to everyone. I had a desire to learn construction after high school, so I landed a job installing ductwork in homes that were being built at Haile Plantation in 1980. Over time, my interest grew to learn how the equipment operated and how the a/c systems were designed and installed.
Bertie's installed and has maintained the HVAC system in our home for over 3 years, we are always pleased with their work. Steve, Bertie's technician, came out today and he was very thorough in servicing our systems. He provided an explanation on everything he did and suggested a few things that we could do to ensure the systems continue to run efficiently. We would highly recommend Bertie's to our friends and neighbors. -Kim
We have used Bertie for our HVAC needs since our house was built. They were the original installers and have serviced our unit for the 6 years since-- All of their service personnel have been extremely courteous, timely and have maintained neat work space in the course of their visits. I would highly recommend this company. -Lisa
“Oscar, our technician, showed up right at his scheduled time and performed our twice a year maintenance on our system. We have been Bertie A/C customers for 18 years and have been pleased with their professionalism and timeliness. We will continue to use Bertie A/C in the future. Nice job Oscar!” - Scott
Great workers, very helpful and understanding of their job. Bertie came to me by recommendation of my daughter. She was right! Awesome! Marge C
Bertie is not a just business, it's an institution in Gainesville and the area! He is an excellent professional and very kind man! He gave me the best price in the area and set a new HVAC in the next day of our agreement! Bertie is incomparable to the other AC businessmen I've met and worked before! Many thanks, Bertie! Pavel M
I would like to thank everyone at Bertie for a wonderful experience. I would like to extend a personal thanks to Mr. Gerald Sheffield. He was very knowledgeable and courteous. The installation crew worked very hard, and they were professionals. I had an excellent experience, and I recommend Bertie Highly. I will be a repeat customer. Donald R
Dear Mr Jim Bertie, This is just a note to let you know how very much we appreciate Bertie Heating & Air and the fine job and great service your company provides. We have used Bertie for many years and have always been extremely satisfied. We usually deal with Jennifer or Amanda in the office, and they have always been so very concerned with the problems we are having and about us being without heat or air. They are definitely an asset to your company. All of your technicians, including Ronnie Byrd, who was here today to install a part on the heater, have been knowledgeable, courteous and extremely professional. Again, we just wanted you to know how very much all of you are appreciated. Since moving to Gainesville in 1980, we have used several other companies for our heating and air, but they always let us down. From the first time Bertie come to our house, we knew you were the best. Sincerely, Cornelia
They are the only perfectly ethical and honest that I have found in Gainesville. I had some bad luck but Bertie is wonderful. The man that owns the company is very good to his employees. They love him. He is completely honest. Their prices are quite reasonable within normal range and they guarantee there work. They were recommended to me when after I had problems with other heating in our places and they told me to go to Bertie because they are wonderful. Thank you Barbara
Exceptional service. Have used in the past and always prompt and courteous. Suzanne W
Monday August 1st, I had a complete AC and heat installation done by your company. I live in Hawthorne and they said they would be at my home at a certain time and they were exactly on time.They were very professional and polite. They answered all questions I had about the new system and they did the job in a very timely manner. I will definitely recommend this company for any AC and heat services. Thank you Bertie heating and air. Mark C
We appreciate the annual service plan and the way Bertie's calls to remind us when service is due. Whenever we've had a problem, they have worked diligently until it is resolved. Danny B
Just finished the annual maintenance on our heat pump and was very happy (as usual) with the service provided by Bertie. Technician arrived right on time and was very professional and courteous. It was a very pleasant experience, I would highly recommend using their service for your needs. Office staff is also very friendly and helpful.
I had Bertie install a new AC unit (Lennox) in my 1800 sq.ft. garage over a year ago. Installation was very professional. The unit is extremely efficient, easy to use and set up to my time/temperature schedule. It has performed flawlessly and keeps my garage very comfortable. I have 5 large A/C (heat pumps) units and I use Bertie for all of my A/C needs. They're easy to work with, know their stuff and prompt. Gary K
Everyone I met from Bertie Heating & Air was very respectful, helpful, and motivated to do a great job. I was really impressed by the service at every level. Jim Bertie himself talked to me on the phone, Gerald Sheffield did a great job coming to the house and working out what would be best for the house and our budget, and the installers were hard working, and complete gentleman. John D