“I was born and raised in the Gainesville, Alachua County area. Growing up in the rural parts, there weren’t many homes that had central heating and air until the early ‘70s. Air conditioning was something we had to go to town to check out, because it was new to everyone. I had a desire to learn construction after high school, so I landed a job installing ductwork in homes that were being built at Haile Plantation in 1980. Over time, my interest grew to learn how the equipment operated and how the a/c systems were designed and installed.Learn More
Bertie Heating and Air, give excellent, caring service. When our air conditioner/ heat pump, needed replacing, they went above and beyond to be of service to us. We can't thank them enough and highly recommend them to you.
I would like to thank everyone at Bertie for a wonderful experience. I would like to extend a personal thanks to Mr. Gerald Sheffield. He was very knowledgeable and courteous. The installation crew worked very hard, and they were professionals. I had an excellent experience, and I recommend Bertie Highly. I will be a repeat customer. Donald Rubert
Dear Mr Jim Bertie, This is just a note to let you know how very much we appreciate Bertie Heating & Air and the fine job and great service your company provides. We have used Bertie for many years and have always been extremely satisfied. We usually deal with Jennifer or Amanda in the office, and they have always been so very concerned with the problems we are having and about us being without heat or air. They are definitely an asset to your company. All of your technicians, including Ronnie Byrd, who was here today to install a part on the heater, have been knowledgeable, courteous and extremely professional. Again, we just wanted you to know how very much all of you are appreciated. Since moving to Gainesville in 1980, we have used several other companies for our heating and air, but they always let us down. From the first time Bertie come to our house, we knew you were the best. Sincerely, Cornelia
We have an older AC/Heating system (30+ years) and it runs into an issue from time to time. When that happens, we call Bertie and they schedule an appointment with a service technician (within 24 hours). They show up on time, keep you in the loop while they are investigating the problem and provide clear descriptions and estimates. Thank you
They are the only perfectly ethical and honest that I have found in Gainesville. I had some bad luck but Bertie is wonderful. The man that owns the company is very good to his employees. They love him. He is completely honest. Their prices are quite reasonable within normal range and they guarantee there work. They were recommended to me when after I had problems with other heating in our places and they told me to go to Bertie because they are wonderful. Thank you
The installer of my Trane HVAC recently went out of business. Since I always have maintenance in the spring and fall I needed to find a new service company. I was very pleased with the service Bertie provided. They were onetime on the scheduled day and the service man Rick was very polite and thoroughly inspected the system. Thanks
Since you have installed the Trane, my total electric consumption has dropped 46% for June - August versus last year, even though the average August temperature was 3 degrees warmer. I estimate the the A/C accounts for about 39% of total consumption during these months. I have been able to raise the temperature in the house by 1 degree while still dropping the RH by 5-7%. The installers and Alyn did an excellent job and I appreciate your prompt response when the Lennox went out. Very truly yours
I recently replaced the very old and malfunctioning air conditioning system in my Medical Office. My "first & only call" was to Bertie Heating and Air. The Bertie professionals assisted me in settling the type of system that would best meet my office needs. They quoted a very reasonable estimate & explained in the detail the procedure for installing the new system. All levels of the Bertie team are true professionals and my total experience with them was excellent! Thank you
Company is top notch returned our call promptly on a holiday and price was reasonable. The tech Brandon was courteous knowledgable & professional did a great job,will use Bertie in the future
Exceptional service. Have used in the past and always prompt and courteous.
Monday August 1st, I had a complete AC and heat installation done by your company. I live in Hawthorne and they said they would be at my home at a certain time and they were exactly on time.They were very professional and polite. They answered all questions I had about the new system and they did the job in a very timely manner. I will definitely recommend this company for any AC and heat services. Thank you Bertie heating and air. Mark Coggins
We appreciate the annual service plan and the way Bertie's calls to remind us when service is due. Whenever we've had a problem, they have worked diligently until it is resolved.
I just had a scheduled maintenance visit. As always I'm totally satisfied. Bertie's technicians are always prompt, courteous, and very thorough.
Just finished the annual maintenance on our heat pump and was very happy (as usual) with the service provided by Bertie. Technician arrived right on time and was very professional and courteous. It was a very pleasant experience, I would highly recommend using their service for your needs. Office staff is also very friendly and helpful.
I have had Bertie taking care of my HVAC for over 10 years and have always found them to be professional knowledgeable and very focused on taking care of my system. I highly recommend Bertie to my friends and neighbors.
I used to use the Mid Florida, in fact I bought my current system from them and I continually had problems with my house being cool enough. Even after having the house weather proofing and insulation updated the house still felt hot. Plus at one point the system was leaking water and ruined the platform the system sits on. It took 5 different technicians from Mid Florida, over a period of about a year, before one figured out what was causing the water damage. By that time the wood in the platform was water logged and unstable and had to be replaced. Then I was introduced to Bertie Heating and Air and I have been very happy with them. Their rates are reasonable and the staff has been courteous and helpful. They also explained why the house didn't cool properly and installed the needed returns to level off the airflow so that the house now feels great.
I had Bertie install a new AC unit (Lennox) in my 1800 sq.ft. garage over a year ago. Installation was very professional. The unit is extremely efficient, easy to use and set up to my time/temperature schedule. It has performed flawlessly and keeps my garage very comfortable. I have 5 large A/C (heat pumps) units and I use Bertie for all of my A/C needs. They're easy to work with, know their stuff and prompt.
Everyone I met from Bertie Heating & Air was very respectful, helpful, and motivated to do a great job. I was really impressed by the service at every level. Jim Bertie himself talked to me on the phone, Gerald Sheffield did a great job coming to the house and working out what would be best for the house and our budget, and the installers were hard working, and complete gentleman.