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Customer Reviews

Annual Maintenance

★★★★★
5 5 1
Bertie's installed and has maintained the HVAC system in our home for over 3 years, we are always pleased with their work. Steve, Bertie's technician, came out today and he was very thorough in servicing our systems. He provided an explanation on everything he did and suggested a few things that we could do to ensure the systems continue to run efficiently. We would highly recommend Bertie's to our friends and neighbors.

Heat/AC

★★★★★
5 5 1
We have used Bertie for our HVAC needs since our house was built. They were the original installers and have serviced our unit for the 6 years since-- All of their service personnel have been extremely courteous, timely and have maintained neat work space in the course of their visits. I would highly recommend this company.

Preventative Maintenance

★★★★★
5 5 1
Oscar, our technician, showed up right at his scheduled time and performed our twice a year maintenance on our system. We have been Bertie A/C customers for 18 years and have been pleased with their professionalism and timeliness. We will continue to use Bertie A/C in the future. Nice job Oscar!

Best of the Best!

★★★★★
5 5 1
Bertie is not a just business, it's an institution in Gainesville and the area! He is an excellent professional and very kind man! He gave me the best price in the area and set a new HVAC in the next day of our agreement! Bertie is incomparable to the other AC businessmen I've met and worked before! Many thanks, Bertie!

Recommendable

★★★★★
5 5 1
Great workers, very helpful and understanding of their job. Bertie came to me by recommendation of my daughter. She was right! Awsome!

Awesome Service Today!

★★★★★
5 5 1
Steve, Berties Technician; arrived today at 2 PM, to service our A/C and Heating System. After checking the temperatures, inside filters; he worked on the outside unit, checking all systems, cleaning the unit and it was very dirty, mainly sand and leaves were washed away. Plus, he recommended that we install another wooden frame around the flex tube that runs under our home. This will prevent water from building up and pushing the tubing down to the ground, preventing optimum performance of our unit. He thanked us for keeping the filters changed frequently, for it is keeping the unit cleaner on the inside and running great. Thank you Steve, and Bertie's for another GREAT year of contracted maintenance!

Excellent A/C Installation and Maintenance

★★★★★
5 5 1
I had Bertie install a new AC unit (Lennox) in my 1800 sq.ft. garage over a year ago. Installation was very professional. The unit is extremely efficient, easy to use and set up to my time/temperature schedule. It has performed flawlessly and keeps my garage very comfortable. I have 5 large A/C (heat pumps) units and I use Bertie for all of my A/C needs. They're easy to work with, know their stuff and prompt.

Service Review

★★★★★
5 5 1
I used to use the Mid Florida, in fact I bought my current system from them and I continually had problems with my house being cool enough. Even after having the house weather proofing and insulation updated the house still felt hot. Plus at one point the system was leaking water and ruined the platform the system sits on. It took 5 different technicians from Mid Florida, over a period of about a year, before one figured out what was causing the water damage. By that time the wood in the platform was water logged and unstable and had to be replaced. Then I was introduced to Bertie Heating and Air and I have been very happy with them. Their rates are reasonable and the staff has been courteous and helpful. They also explained why the house didn't cool properly and installed the needed returns to level off the airflow so that the house now feels great.

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