HVAC Careers

Bertie Heating & Air is looking for experienced installation professionals to join our growing team in North Central Florida. Looking for team players, must have a great attitude, along with great communication skills.

• Must be able to pass a background check, drug screening, and have a valid Driver’s License
• GREAT employee benefits: Health Insurance, Retirement Plan, Paid Holidays with Paid Vacation.

Bertie Heating & Air has been in business since 1991, we are a family owned & operated company looking to add to our family!

Required education: High school or equivalent

Install Helper- Full Time

Bertie Heating & Air is looking for installation helpers to join our growing team in North Central Florida. Looking for team players, must have a great attitude, along with great communication skills.

• Must be able to pass a background check, drug screening, and have a valid Driver’s License

WE WILL TRAIN THE RIGHT CANDIDATES!!

• GREAT employee benefits: Health Insurance, Retirement Plan, Paid Holidays with Paid Vacation.

Bertie Heating & Air has been in business since 1991, we are a family owned & operated company looking to add to our family.

Customer Service Representative- Full Time

Looking for an outgoing person to contact existing customers to schedule maintenance visits and update maintenance records. Will also take incoming calls to schedule for maintenance and/or service. Office position from 8 am to 5 pm Monday – Friday.

Must be able to:

• Resolve customer complaints via phone, email, mail, or text.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain the problem or reason for calling.
• Update pertinent information such as addresses and phone numbers.
• Attempt to persuade the customer to reconsider the cancellation.
• Inform customers of deals and promotions.
• Sell products and services.
• Utilize computer technology to handle high call volumes.
• Work with the service manager to ensure proper customer service is being delivered.
• Close out or open call records.
• Read from scripts.
• Handle changes in policies or renewals.
• Pass a background and drug test