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Customer Reviews

Top-Notch Service

★★★★★
5 5 1
Switched to Bertie and the entire team (Chelsea, Rick, and Jessica) made a great first impression and provided superior service today. Chelsea was quick to answer the phone, dispatched Rick immediately, provided reassurance, and sent an email with Rick’s picture and bio. On this chilly day, condenser fan burned out. Rick showed up on-time and quickly diagnosed the problem, performed a systems check, provided multiple quotes (OEM v. Rescue) and cleaned up the unit. I was so impressed with the high-quality service, I signed up for the maintenance plan.

One Happy Customer

★★★★★
5 5 1
6/28/2017 Just replaced our 12 yr old AC system with a new "16 Seer" Trane unit from Bertie AC. Everywhere I looked, their reviews were positive. Our installers, T.J. and Eric, showed up right on time, and did a fantastic job. It doesn't take long to realize that few installations can possibly be the same. For them, nothing about our attic install fazed them. It was hot, cramped and plain nasty (on a 90 degree day). Yet, their workmanship was top-knotch, they were polite, and truly assets to the company. In fact, everyone at Bertie was great! Our old unit seemed to run all the time. With the new, more efficient Trane, our home stays cooler and the AC runs so much less! Thank you everyone. Paul

Excellent service

★★★★★
5 5 1
Bertie installed my system a few years ago and I have had them do the semi-annual maintenance as well. Brandon has done the maintenance the past few times and he is personable, courteous, and very good at his job. I appreciate his punctuality and thoroughness.

New Customer

★★★★★
5 5 1
I purchased a new Trane 17 seer A/C back in Feb, 2017. Bertie installed it and done a excellent job.I highly recommend them. Sincerely, FR Hogue. Hawthorne, Fl (Lake Lockloosa Lake.

Bertie's the BEST!

★★★★★
5 5 1
Ten years ago Bertie's installed a new AC/Heat unit. I have never had the system fail. I appreciate the service techs who are courteous and professional. As a school teacher, I feel that the company has gone above and beyond to keep the costs of my services down. Thank you, Bertie!

Replacement installation

★★★★★
5 5 1
Cody and Lonny did a first-rate job of installing a replacement heat pump system. Thanks guys ! !

Trane

★★★★★
5 5 1
We were completely satisfied with the folks from Bertie that helped us choose a new unit and then installed it for us.

Semi-annual system check

★★★★★
5 5 1
once again Berties' Brandon came on time, was very professional and completed the system check in a timely manner. No problems with the system which I attribute to using Bertie's for our all our HVAC maintenance and repairs.

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